Mb Star C3 “simdas.exe needs to close” and WIS error Solution

Some customer had the “simdas.exe needs to close” and WIS error when running Mb Star C3 pro red multiplexer Dell format DAS.

Problem 1:
I had the these errors when i run MB Star diagnosis DAS:
1) simdas.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

2)The WIS is not available for this system

Cause:
Improper operation

Solution:
1. simdas.exe error: You should enter DAS but not SIM software to troubleshot Mercedes
2. WIS error:
You entered WIS from DAS directly. It was incorrect. You should start WIS from desktop.

A Mercedes Benz W212 2010 with VIN 2120891A208054 owners had the problem when diagnose his model with original MB Star C3 scanner.

Problem 2:
He has got the Benz star c3 (with original Star diagnosis DAS/Xentry SSD) multiplexer to diagnose and program his model. But the software pops up an error message “ZGW is not answer”. He then contact Autonumen technician if it is Ok to buy the latest DAS/Xentry for MB Star C3 to work on this model.

Solution:
Sorry, for MB newer model, your W212 included, you should go for MB SD Connect C4 diagnostic system with newer software version. MB star C3, even original one is too old to diagnose these newer MB cars.