Customer’s problem:
We had purchased one set MB SD connect C5
with internal HDD from obd2tool, We really appreciate the faster
shipment, all is well packed dhl week quickly received. But when we
install the HDD to our computer, we have blue screen and doesn’t access
to computer windows. We are wondering if we get the broken HDD……
Our Answers:
The BMW ICOM ICOM A2 A3 or MB STAR C4 C5 drives we assign to our customers are generally AHCI-mode hard drives with SATA port.
If
your laptop BIOS is not set to the same hard drive mode (AHCI mode), if
you connected to our hard drive to your computer, there will be a blue
screen or can not find the hard drive.Please make sure your HDD is set
to AHCI in the BIOS.
To check this you turn the laptop on and
press F2, it will enter the BIOS. Now go to “ONBOARD DEVICES” or “SYSTEM
CONFIGURATION” then go to “SATA OPERATION” press enter and make sure
its set to AHCI not ATA or any other option.
Please have a minimum
of 2GB of ram/memory in your laptop, a lot of people only have 512mb or
1gb, it is OK but the new system may run slow and its recommend to
really have 4GB ram, but 2GB also can be enough.
– We can supply Laptop + Software all ready for you.
– We can supply FULL package C4 SD + Laptop + Software for you. MB Star Diagnostic Tools
– We can carry out some C4 SD repairs.
– Remote installations available (if you supply the correct HDD size and install the correct Windows OS).
– Teamviewer remote support available
No comments:
Post a Comment